FAQ

Clean air, a human right

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  • Q
    Are you a direct manufacturer or a trading company?
    A

    We are a manufacturing enterprise with our own sales department, operating on a direct production and sales model.

  • Q
    What products do you offer?
    A

    We specialize in manufacturing SMT (self-adhesive, heat-sealing) cover tapes, masking tapes (high-temperature, hot-melt), and other specialized tapes.

  • Q
    Do you support customized production?
    A

    Yes, we offer customization options including different widths, thicknesses, and functional requirements such as anti-static ratings and color specifications.

  • Q
    What is the temperature resistance range of the cover tape?
    A

    Depending on the material, our cover tapes generally withstand temperatures ranging from 80°C to 220°C, accommodating various sealing process needs. Specific parameters are available in the product technical manual.

  • Q
    How do I select a suitable heat-sealing cover tape?
    A

    The following factors should be considered: packaging material (carrier tape materials such as PS, PC, PET, etc.), sealing temperature, and speed. Our sales team offers complimentary technical consultation to assist you in matching the most suitable solution.

  • Q
    What is your delivery lead time?
    A

    Standard products are delivered within 5-7 business days, while customized orders typically take approximately 3-4 weeks (exact terms are as per the contract).

  • Q
    How long does it take to receive a quotation after we submit an inquiry?
    A

    We respond to all inquiries within 12 business hours upon receipt.

  • Q
    Are your products compliant with relevant system standards?
    A

    Our products are certified under the ISO9001 Quality Management System, ISO14001 Environmental Management System, and ISO45001 Occupational Health and Safety Management System. They also meet the automotive industry quality standard VDA 6.3.

  • Q
    How do you ensure batch-to-batch consistency?
    A

    We employ fully automated production lines, use dedicated adhesive batches for specific formulations, and retain samples from each batch for quality testing.

  • Q
    Can you provide samples for testing?
    A

    We offer free samples of up to 100 meters (customized products may require a cost fee). Please get in touch with our sales representative for assistance.